Privacy Policy

Last updated: February 15, 2026

1. Introduction

MyProsHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, physical address
  • Identity Documents: National ID/Passport/License, ZRA Tax Clearance, PACRA certificates (for verification purposes)
  • Account Information: Username, password, profile details
  • Payment Information: Transaction history, payment method details (processed securely by payment partners)
  • Communication Data: Messages, reviews, and feedback

3. How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Verify your identity and credentials
  • Process transactions and payments
  • Connect you with service providers or clients
  • Send notifications and updates about our services
  • Improve our platform and user experience
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Other Users: Limited profile information to facilitate connections (e.g., name, contact details for service requests)
  • Service Providers: Third parties who assist in operating our platform
  • Payment Processors: To process transactions securely
  • Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain certain information as required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@myproshub.com
Phone:

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